Christmas Opening Times and Delivery Information
Friday, 30th November 2018
We recommend placing all orders as early as possible over the busy festive period.
We are taking Christmas animal courier orders now and are happy to hold onto animals (reptiles and amphibians) and supplies until the last delivery date of the year (Thursday 20th).
Do not impulse buy! Questions will be asked regarding housing and husbandry. If answers given are not suitable, orders will be cancelled and refunded.
| Date | Livestock | Pet Food and Supplies |
|---|---|---|
| Monday 17th (9:00 - 17:30pm) |
Invertebrates - shipped as normal (weather dependent). | Normal service |
| Tuesday 18th (9:00 - 17:30pm) |
Reptile/Amphibian - orders must be placed before 12pm on this date for delivery before Christmas. All orders will be delivered on Thursday 20th December. No other delivery dates are available. Animal couriering willl then resume again in the New Year. Invertebrates - shipped as normal (weather dependent). Orders must be recieved by 12pm on this date to guarantee dispatch before Christmas. |
Orders containing live food and frozen items must be recieved by 12pm on this date for guaranteed dispatch before Christmas Last official posting date for pet supply items being shipped via Royal Mail 2nd Class. |
| Wednesday 19th (9:00 - 17:30pm) |
Invertebrates - last shipping date before Christmas (weather dependent). |
All hardware only orders must be recieved by 12pm on this date for guaranteed dispatch before Christmas (shipping via courier and 1st class services only). |
| Thursday 20th (9:00 - 17:30pm) |
Reptile/amphibian - last delivery day before Christmas. No other delivery dates are available for this service. All livestock shipping will resume in the New Year after this date. |
Possibility of shipping live food only orders if received before 12pm (excluding fruit fly), but none guaranteed and at customers own risk Last official posting date for Royal Mail 1st Class items. |
| Friday 21st (9:00 - 17:30pm) |
- | All hardware only orders wiill be shipped as normal, but are not guaranteed to be received before Christmas. |
| Saturday 22nd (Closed) |
- | - |
| Sunday 23rd (Closed) |
- | - |
Christmas
| Date | Livestock | Pet Food and Supplies |
|---|---|---|
| Christmas Eve (Closed) | - | - |
| Christmas Day (Closed) |
- |
- |
| Boxing Day (Closed) | - | - |
| Thursday 27th (9:00 - 17:30pm) |
- |
Possibility of shipping live food and frozen only orders if received before 12pm (excluding fruit fly), but none guaranteed and at customers own risk. All hardware only orders will be shipped as normal, but delivery days are not guaranteed. N.B. Some items are kept off site and ordered in from wholesalers. This service is always disrupted during the festive season as we don't receive the same frequency of deliveries from our suppliers. However, we will continue to work hard and dispatch all orders as soon as possible. Mixed orders (foods and supplies) will be shipped in the new year. |
| Friday 28th (9:00 - 17:30pm) |
- | All hardware only orders wiill be shipped as normal, but delivery days are not guaranteed. |
| Saturday 29th (Closed) |
- | - |
| Sunday 30th (Closed) |
- | - |
New Year
| Date | Livestock | Pet Food and Supplies |
|---|---|---|
| New Years Eve (Closed) |
- | - |
| New Years Day (Closed) |
Reptile/Amphibian - orders must be received before 12pm for delivery on Thursday 3rd January. N.B. These will be booked on as normal with our animal courier, even though our business is closed. |
- |
| Wednesday 2nd (9:00 - 17:30pm) |
Invertebrates - shipped as normal (weather dependent). |
All orders containing foods and supplies will be shipped as normal from this date onward. Please ensure your order is placed by 12pm to guarantee us shipping your order the same working week. |
| Thursday 3rd (9:00 - 17:30pm) |
Reptile/Amphibians - first delivery date after the festive season. No other delivery dates are available for this service. Invertebrates - shipped as normal (weather dependent). |
- |
| Friday 4th (9:00 - 17:30pm) |
- |
- |
| Saturday 5th (Closed) |
- | - |
| Sunday 6th (Closed) |
- | - |
Normal service will resume again from Monday 7th January. Please see our livestock and delivery pages for more information.